Posts Tagged ‘Essentials of Foundation Strategy’

Data Point: Strategy Implementation Challenges

Friday, November 11th, 2011

Much of the talk about strategy in philanthropy focuses on its development. Less frequently discussed is implementation. But, as former Robert Wood Johnson Foundation President Steven A. Schroeder contends, good strategy is useless if it isn’t implemented well.  “Execution trumps strategy,” he argues.

So what gets in the way of good implementation?

In a survey CEP conducted about strategy at foundations, we asked program staff about the extent to which they believe they have the necessary resources, skills, and authority to implement their strategies.

The above data represents responses from 89 program staff members at private foundations with $100 million or more in assets, who were asked to rate on a scale of 1 (“Strongly disagree”) to 7 (“Strongly agree”) the extent to which they agree with the statements listed in the chart. The percentages reflect ratings on the positive end of the spectrum, any answer of 5-7 on the 1-7 scale.

More than one-third of program staff members report not having adequate resources – monetary and nonmonetary (time and staff) – to implement their strategies. While having enough resources is critical to carrying out a foundation’s strategy, foundation staff also need to have the necessary expertise and skills, coupled with adequate authority, to implement that strategy. Nearly 90 percent of the program staff surveyed believe they do have the necessary skills and expertise. However, more than one-third do not believe they have adequate authority to successfully implement their strategies.

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What separates more strategic foundation leaders from less strategic ones? To read CEP research that explores the state of strategy at private foundations and identifies behaviors and practices common to more strategic leaders, see the report Essentials of Foundation Strategy written by Ellie Buteau, Ph.D., Phil Buchanan, and Andrea Brock.

Ellie Buteau is Vice President – Research at the Center for Effective Philanthropy

Data Point: Getting Input When Developing Strategies

Friday, November 4th, 2011

Being “strategic” in philanthropy is sometimes equated with being isolated, arrogant, or top-down, with foundation leaders asserting detailed theories of change to rigidly guide grantmaking. But CEP’s research suggests that the opposite is the case. Those who are strategic are more likely to seek feedback from external constituents when developing strategies.

This data point comes from our December 2009 study titled Essentials of Foundation Strategy. The findings from this report are based on data collected from surveys of CEOs and program staff at private foundations with $100 million or more in assets. These leaders were then classified as either “more strategic” or “less strategic” based upon the extent to which they embody two defining elements: 1) an external orientation to their decision making, and 2) logical connections between the way they use their resources and the achievement of their goals.

Completed surveys were received from 102 CEOs and 89 program staff members, representing 155 different foundations. Respondents were asked to rate on a scale of 1 (Not at all) to 7 (To a very great extent) the extent to which they obtain input from four different external constituent groups when developing their foundation’s strategy.

The results show that more strategic leaders seek input from grantees, stakeholders, beneficiaries, and consultants when developing their strategies to a greater extent than their less strategic counterparts. Contrary to the perception that to be strategic in foundation work is to be inflexible, unresponsive, or top-down, the more strategic CEOs and program staff were in fact more likely to look outside their foundations’ walls and seek input from stakeholders.

Even for those leaders who are more strategic, though, the average rating for the extent to which they seek input on strategy development from the ultimate beneficiaries of their work falls on the lower end of the scale.

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What separates more strategic foundation leaders from less strategic ones? To read CEP research that explores the state of strategy at private foundations and identifies behaviors and practices common to more strategic leaders, see the report Essentials of Foundation Strategy written by Ellie Buteau, Ph.D., Phil Buchanan, and Andrea Brock.

Ellie Buteau is Vice President – Research at the Center for Effective Philanthropy

 

Data Point: Stakeholders’ Understanding of Foundation Goals and Strategies

Friday, September 30th, 2011

The use and management of data stands at the core of the work undertaken by the Center for Effective Philanthropy. The set of survey tools CEP has developed as well as field-wide research builds comparative data drawn from key constituent groups—grantees, donors, staff members and others—providing insights that enable funders to better define, assess and improve their effectiveness.  We are posting this series to share our data more broadly and to highlight specific data points.

This week, our data point comes from the Stakeholder Assessment Report (STAR), which surveys the wide range of community leaders, field experts, and decision makers a foundation may wish to influence through its work. The report analyzes information from individuals who generally are not receiving funding but have an important perspective on a funder’s areas of concentration or are otherwise critical to its strategy.

These two charts represent the range of responses stakeholders gave to the following questions, respectively:

“How clearly do you understand the Foundation’s current goals?”

and

“How clearly do you understand the Foundation’s current strategy?”

Most stakeholders indicate more clarity regarding a foundation’s current goals than its current strategies. Even the top of the range of strategy understanding falls below the median response for awareness of a foundation’s goals.

The responses were given on a scale of 1 (Not at all clearly) to 7 (Extremely clearly). With responses from nearly 2,000 stakeholders representing 12 different foundations, we see, on the question of understanding the foundation’s goals, a range of 4.8 to 6.4, with a median of 5.6. On the question of strategy comprehension, the range is between 4.1 and 5.1, with a median of 4.4.

CEP is not the only organization that has noticed this mismatch. Both Spitfire Strategies (in the report From Big Ideas to Big Change) and Putnam Community Investment Consulting (in a report for the California Healthcare Foundation, Improving Communication Between Foundation Staff and Grantees) have offered advice on how funders can bridge this gap with stakeholders.

Readers of this blog post are invited to respond. What can foundations do to more clearly articulate their strategies to various stakeholder groups?

 

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CEP’s work reflects a belief that coherent, well-implemented strategy is a core element of foundation effectiveness. For a broader look at what makes philanthropic leaders more strategic, see the report Essentials of Foundation Strategy written by Phil Buchanan, Ellie Buteau, Ph.D., and Andrea Brock, published by the Center for Effective Philanthropy.

 

Kevin Bolduc is Vice President – Assessment Tools at the Center for Effective Philanthropy.

Should Grant Makers Embrace Experts’ Advice? It Depends

Thursday, April 22nd, 2010

The following op-ed by Phil Buchanan and Ellie Buteau appeared in most recent issue of the Chronicle of Philanthropy. Buchanan and Buteau caution against new philanthropic formulas and advocate for decision making that is informed by rigorous thought and research.

It seems that purveyors of new philanthropic formulas for making a difference are everywhere. Offering anecdotes and snazzy adjectives modifying the word “philanthropy,” they extrapolate from a success story or two, promising that their approach—fill-in-the-blank philanthropy—will allow foundations and philanthropists to finally show progress in solving our toughest societal challenges.

What’s your take?

Should Grant Makers Embrace Experts’ Advice? It Depends

By Phil Buchanan and Ellie Buteau

As foundations emerge from the market downturn with diminished assets and increased challenges all around them, it seems that purveyors of new philanthropic formulas for making a difference are everywhere. Offering anecdotes and snazzy adjectives modifying the word “philanthropy,” they extrapolate from a success story or two, promising that their approach—fill-in-the-blank philanthropy—will allow foundations and philanthropists to finally show progress in solving our toughest societal challenges.

The advice is everywhere foundation leaders turn: Experts are urging grant makers to “build the capacity” of nonprofit groups; invest in social media; finance research; find ways to influence public policy; and offer loans and other so-called program-related investments.

Many of those writing about philanthropy are insightful—and, occasionally, what is written goes beyond a few anecdotes and is rooted in some actual research. Some are making a real contribution by promoting tools and approaches that can be powerfully positive. But lost, all too often, is what may seem an obvious point: Whether those specific approaches make any sense at all for a particular foundation depends entirely on the goals and context of the foundation in question. In other words, it’s all about strategy—and strategy, by definition, is not one-size-fits-all.

As Michael Mauboussin points out in his new book, Think Twice: Harnessing the Power of Counterintuition, those who fall for anecdote-driven “new” solutions to complex problems often pay the price.

“The right answer to most questions that professionals face is, ‘It depends,’” he writes.

In his book, Mr. Mauboussin reminds us of the history of manned flight. “Early on, hopeful fliers studied animals that could fly and noticed that almost all had wings and feathers. So early aviators fashioned wings, attached feathers, climbed up high, jumped, flapped, and crashed.”

He argues that “many management theories today” look a lot like “feathers glued to wings.” He adds: “Consultants, researchers, and practitioners often observe some successes, seek common attributes among them, and proclaim that these attributes can lead others to succeed. This simply does not work. Decisions that work in one context often fail miserably in another.”

We would be the first to agree that it’s great to see new, creative models of approaching philanthropic challenges. In the right context, they can be important elements of strategies that lead to big achievements. But which ones make sense for a particular grant maker?

It depends. Because the right set of activities—the right strategy—depends on the foundation’s goals, and the context in which it is operating.

“It depends” is admittedly not a great slogan if you are trying to sell consulting services or publish an article. But it is wise counsel, we believe, to those making decisions about how to allocate precious charitable resources.

What we at the Center for Effective Philanthropy have found, in our research on foundation strategy (based on analysis of how decision making is approached by almost 200 foundation CEO’s and program officers and described in our report Essentials of Foundation Strategy), is that the most strategic grant makers can explain, in detail, the logic that guides their work to achieve their goals. They also share some other traits: They are much more likely to seek external perspectives on their work than their less strategic counterparts; they communicate publicly about their strategies; they have a written strategic plan; they take initiative in their grant making; and they assess their performance to a much greater degree than those who are less strategic. They are data-driven.

Those are the essential traits that strategic foundation leaders share. But the components of their strategies—the specific things strategic foundation leaders choose to do to achieve their goals—run the gamut.

For some strategic grant makers, an aggressive communications campaign is a core component of a strategy to achieve their goals. For others, this has no relevance whatsoever. For some grant makers, an emphasis on strengthening nonprofit groups in ways that go beyond the grant is key. But others may rightly conclude that those they support don’t need this help—or that others are in a better position to offer it.

And so it goes, down the line of the various approaches that have been held up as philanthropic panaceas.

Should a grant maker embrace these ways of working? It depends.

Yet, all too often, when we read about these issues or attend conference sessions on topics like “capacity building,” to choose one example, we see a single case study—unmoored from any larger set of data—change how grant makers act. Case studies have an important place, to be sure, and we at the Center for Effective Philanthropy have published a number. But to figure out what works and what doesn’t, let’s make sure we look to large-scale sets of data and analyses that cut across many organizations.

Philanthropy has a growing body of rigorous research that can demonstrate how the common steps foundations take can be carried out in more or less successful ways. Let’s draw on those findings whenever we can.

As philanthropists and foundation leaders seek to maximize their effectiveness, we would like to see a future within which there is more decision-making that is informed by rigorous thought and research—and less reliance on anecdotes alone. We would like to see a little more self-discipline and humility before something that worked in one context (or even a few) is offered up as athe cure-all for all that ails us, philanthropically. We’d like to see a little more healthy skepticism.

Maybe then, we would see fewer foundations doing what those early aspiring aviators did: climbing high, jumping, flapping, and crashing.

Phil Buchanan is president and Ellie Buteau, PhD, is vice president – research at CEP.

What Are the Limits of Quantitative Performance Measurement?

Wednesday, January 13th, 2010

CEP’s Essentials of Foundation Strategy concludes, “Assessment of results against strategies remains a significant challenge for foundations: staff struggle to determine the right data to collect and how to collect it.”

This is an important finding, and explanations are well worth exploring.  The report suggests several possible reasons – technical challenges, inadequate resources and support, and lack of grantee capacity and skill.  I’d like to explore another possibility: The undue attraction to quantitative analysis.

The recipe for foundations is simple and well known:  assess the environment, choose a goal, align resources, implement programs, measure performance, adjust. Repeat as needed until goal is achieved.

Indeed, every foundation’s recipe will have a different mix of ingredients, but maybe we need to think about the limits of quantitative measurement. As much as I value quantitative data to assess results, the proliferation of such work and its unintended consequences suggest we consider (to extend the recipe analogy) if the basic philanthropic ingredients contain a dash too much fascination with numbers.

It might seem impolite to raise this question on CEP’s blog, given that the heading on this new Web site begins with “better data . . .”!  But I know CEP is committed to being a learning organization, which includes fostering a supportive environment for raising different points of view.  So – what better place to ask about the seemingly unending efforts to quantify performance at every level to assess impact than on the Web site of an organization devoted to empirical analysis?

What are the possible downsides of quantitative performance measurement?  One is that doing this work has its own costs, so spending resources on this ingredient has to be done as effectively as possible, and weighed against spending for other ingredients in the philanthropic recipe.  Another is the mistaken belief that quantitative measurement is the only type of measurement.

Even when qualitative measurement is considered, it is often viewed as inferior to quantitative analysis.  Yet the heart of measurement is comparative assessment, and this doesn’t require quantitative analyses.  Think of the meaning of “taking the measure of a person” or “to speak in measured terms.” These phrases denote the sense of measurement as judgment or comparison.

A related risk is the lack of fit between the measure of performance and what is being measured.  What is the nature of philanthropic practice that we want to measure?  Are foundations measuring their own performance (i.e., strategy, selection of goals) or their grantees’ performance (project results, program impact)?  One conception of philanthropy is that it is craft.  How amenable to quantitative measurement is the craft of philanthropic practice?  At what levels?

Thinking about the limits of quantitative performance measurement suggests several things that might help foundations improve assessing their impact.  One is to take into account the costs and benefits to everyone involved when undertaking this work, and what is most important to learn to accomplish strategic goals.

For example, it is probably more valuable to put performance assessment resources to broader levels of performance (e.g., is an overall strategy working?) than to discrete grantee projects.  Focusing on individual projects inhibits an understanding of how projects fit together over time and relate to the environment in which they operate.  In turn, this reinforces a focus on a project’s internal risk – implementation – and away from strategic and design risks.

Note that the failure of implementation puts the spotlight on grantees; failure of strategy and, to some extent, design, puts the spotlight on foundations.  An excellent example of a higher-level, strategic assessment is the qualitative assessment that Patti Patrizi and colleagues did on RWJF’s end-of-life grant-making from 1996-2005.

In preparing for performance assessment, thinking carefully about design, the limitations of the data to be produced, and how the data produced will be used before committing resources may also minimize an overreliance on quantitative assessment.

In undertaking performance assessment, it is useful to think of the kinds of comparisons (quantitative or qualitative) that fit with the goals.  Case studies, like the one CEP published on the Stuart Foundation, are excellent ways of using a comparative framework – in this case to a model of bringing about social change – to assess and learn about performance.

Assessing performance rigorously is a critical ingredient in strategic philanthropy.   Questioning the limits of quantitative performance assessment should not be used as a reason not to do performance assessment – just the opposite. The field needs more resources devoted to this ingredient, but they need to be used as wisely as possible.

The challenge is getting the right mixture of ingredients, including types of measurement, for each foundation.  And as long as we keep in mind that all data are not numeric, CEP’s banner that begins with “better data . . .” is the start of a good recipe for philanthropic chefs.

Bob Hughes is an independent consultant on strategy and organizational learning in health and philanthropy.

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Disclaimers and Disclosures: The views expressed in the CEP blog by guest bloggers are entirely their own and do not necessarily reflect the opinions of the Center for Effective Philanthropy.