Posts Tagged ‘philanthropy’

Two Personal Takes: Accountability and the Issue of Diversity

Friday, September 2nd, 2011

The Center for Effective Philanthropy has welcomed leaders from across the philanthropic sector over the past few years to speak with our staff. The result has been a conversation—sometimes provocative, always probing—about the state of the sector from different perspectives. Some recent guests proved especially engaging to members of the CEP staff, and we invited those interested to submit brief posts about what they heard and what they took away from these lunch-time talks.

The two speakers who are the subjects of the following posts (posted after this one, just scroll down) give a sense of the variety of the series. Beth Smith is a long-time leader of a private foundation in Boston—the Hyams Foundation has been an important funder in Boston since the 1920s. She has been a leader in the sector and a partner in a host of key collaborative nonprofit initiatives.

Earlier we hosted Allen Grossman, a professor at the Harvard Business School, appointed with a concurrent appointment at Harvard’s Graduate School of Education. He established himself earlier as a leader in the nonprofit world as a transformative CEO of Outward Bound. His current research is focused on high-performing nonprofits.

To report on the conversation these two seasoned leaders generated are two research analysts, An Li Herring and Elizabeth Kelley.

 

Exploring the Impact of Diversity (and the lack thereof) at Foundations

Just 1.5 percent of grant money in the United States went toward programs to promote civil rights and social action in 2009, according to the Foundation Center’s most recent data.

Beth Smith, executive director at the Hyams Foundation, which includes social justice in its mission, recently talked as part of the guest speaker series at CEP about racial, ethnic and gender representation at foundations in the United States and the implications for racial imbalance in the sector.

Smith cited the vast and growing wealth disparity between black and white households in the US to make the point that race remains a topic of undeniable importance in this country—a point that the persisting racial gaps in student achievement also makes. Evidence of racial disparities with respect to a host of economic and social outcomes reveals that the US has not entered a post-racial period, and the very small proportion of funding going to social justice programs serves as no indication that other issues have eclipsed race in importance.

Drawing particular attention to the issue of racial representation among program officers, CEOs and board members at foundations in the U.S., Smith highlighted the disproportionate representation of whites at all levels except for that of program officers. As Smith commented at CEP, racial diversity is not just a numbers thing: foundations will come closer to achieving true social justice by addressing power imbalances that may exist due to the racial identities of individuals within their own organizations.

These imbalances, on interpersonal and organizational levels, are often subtle. In Beyond Compliance, CEP shares a relevant finding: racial minorities serving on boards with fewer than three other non-white members were less likely to feel that they can influence the board than did minorities serving on boards with three or more other minority members.

From my own perspective, it seems that foundations can actively promote social justice internally by facilitating authentic dialogues about power dynamics and social norms within their organizations. These dynamics and norms often become so ingrained in an organization’s functioning that they can easily escape the awareness of many in the organization. Therefore, dialogues that put the diversity of participants to fair and productive use require exceptional tolerance of uncomfortable conversations, of complex self-critique and of genuine change.

On a more positive note, authentic dialogue promises to humanize an organization’s internal and external relations. Given that foundations in large part find themselves in the business of addressing the toughest of human problems, critical self-reflection on organizational norms in the context of social justice aligns seamlessly with the purpose of much of the work in the sector.

An-Li Herring is a Research Analyst at CEP.

How Do We Raise the Standard of Nonprofit Accountability?

A few weeks ago, Allen Grossman came to the Center for Effective Philanthropy as part of CEP’s regular speaker series to discuss nonprofit effectiveness and performance driven philanthropy. He spoke about the need for more accountability in the foundation world and lamented the lack of progress and innovation based on the amount of dollars given. He called for a greater emphasis on performance assessment in the nonprofit sector on the whole.

To drive this change, Allen advocated for market-like forces to encourage nonprofit leaders to adopt clear models for creating social impact and provide a solid framework for measuring and reporting performance.

I found myself in agreement with many of his points. Of course it makes sense that foundations and nonprofits should assess their performance and provide data to show that their efforts are optimally effective. What stumped me, however, was the logistics of getting to that point.

It’s hard for me to conceive a common language that could be used to meaningfully assess effectiveness across the entire spectrum of nonprofit work. And, I don’t think one-size-fits-all is the way to go here. Rather, I think it’s necessary for foundations to meet nonprofits where they are, and build up their capacity to assess and evaluate starting from that point, rather than setting the bar high and expecting nonprofits to magically hit it. It has to be onward and upward together.

Early in his talk, Grossman mentioned a fact that struck me as being in direct conflict with this hope: 80 percent of foundation giving is for program or project support. (Among foundations who have subscribed to CEP’s Grantee Perception Report, this proportion is a bit lower – 64 percent.) Only 20 percent of giving goes to general operating support and building organizational capacity.

We can’t expect nonprofits to improve in their assessment of their work and supply evidence of optimal performance without providing them with the resources necessary to do so. A larger proportion of foundation giving must be available for general operating support and organizational capacity building in order to increase nonprofits’ ability to assess their performance.

Elizabeth Kelley is a Research Analyst at CEP.

David Trueblood is Vice President – Communications and Programming at CEP.

The Data a Foundation Board Needs

Monday, April 26th, 2010

 The following was originally posted by the Council of Foundations on its blog, Re: Philanthropy.

What data does a foundation board member need to gauge foundation effectiveness?  That was the question we grappled with at a trustee-CEO summit session Saturday at the Council on Foundations annual conference in Denver.  Our session received invaluable help from the CEO and a trustee of a foundation that has pushed further than most: the Stuart Foundation in California.

Christy Pichel and Davis Campbell described how the Foundation has moved beyond the usual, easily available metrics to get a handle on effectiveness.  For example, the Foundation surveys its grantees regularly and looks at how it performs relative to other funders (disclosure: Stuart uses the Center for Effective Philanthropy’s (CEP) Grantee Perception Report to do this).  The Foundation learned that grantees valued deeply its program officers’ expertise – and wanted more of their time and help. The result was board approval of the hiring of additional staff. 

In the area of child welfare, Stuart is seeking better life outcomes for foster youth in California, but recognized that the state lacked an adequate data system.  So the Foundation made an investment that has led to the creation of a database that allows the Foundation – as well as grantees and government officials – to track the efficacy of efforts to help foster youth establish lifelong connections with caring adults. Stuart can now monitor whether its Child Welfare strategy is working. (For more on this, see CEP’s case study on Stuart.) 

Performance assessment for foundations is challenging (much more so than for businesses or operating nonprofits).  And, as Christy and Davis noted, you can’t understand your effectiveness if you don’t have an articulated strategy.  It’s tough work, as another California Foundation CEO, Jim Canales of the James Irvine Foundation, has been discussing on the CEP Blog in recent days. 

But, I wonder: Is there a more central board responsibility than assessing the foundation’s effectiveness? I am not sure there is.  Let’s hope more and more foundation boards and CEOs follow the lead of funders like Irvine, Stuart, Wallace, RWJF, and others and really push for the data will let them answer that deceptively simple question: “How are we doing?” 

Disclosure: CEP provides assessment tools and/or receives grant support from the foundations mentioned in this post.

Phil Buchanan is the President of the Center for Effective Philanthropy

Public Expectations: An Obstacle to Foundation Effectiveness?

Tuesday, April 6th, 2010

Most Americans know little about foundations and how they work. Yet even those familiar with philanthropy expect things from it that don’t mesh with reality.

The findings of a report from the Philanthropy Awareness Initiative (PAI) have put a spotlight on the need for foundations to better communicate their work and strategies to address the public’s lack of knowledge.  For example, Jane Wales points out that many foundations will need to change their cultures to be more open about their own operations and decisions if the public is to understand their unique role in society.  Joel Orosz, in a recent CEP post, called the PAI report a wake-up call for foundations to share their accomplishments, failures, and lessons much more aggressively.

Both Wales and Orosz rightly indicate what foundations themselves can do to improve public understanding of their work and accomplishments.  But these steps won’t address another important issue mentioned in the report that has gotten less attention:  the need to change the public’s expectations of what foundations should do, and how difficult that will be.

The report notes that changing the public’s expectations of foundations is especially important when the current expectations are inaccurate.  For example, almost half of the respondents believe that foundations have enough money to fix problems that government cannot afford to.

Some public expectations seem to make sense even though they may be misleading. These will be especially hard to influence.  At the heart of the public’s expectations for foundations is that it views philanthropy in general through the lens of individual giving.  That makes sense.  Individual giving constitutes the vast majority of philanthropy, and it is the form of philanthropy that is closest to the public’s experience.

Individual giving is overwhelmingly about charity, and giving as an expressive act that reflects values, not a desire for specific social change or to accomplish a strategic purpose.  Further, the recipients of the charity are often expected to be organizations that provide needed services and benefits to society.

In this context, it is reasonable for the public to expect foundations to be the organizational equivalent of individual charitable giving.  This view is consistent with the PAI report findings that foundations should respond to the economic crisis, or, one would imagine, the most recent natural disaster.

The challenge in this perspective and its expectations for foundations is that it runs counter to some of the core elements foundations need to be strategically effective.  Choosing a clear goal, developing a strategy to reach that goal, being disciplined in aligning resources to carry out the strategy, and measuring performance are not on the radar screen of this public perspective.

To the extent the public’s primary view of foundation effectiveness continues to be seen as acting in the “charitable banker” role as described in CEP’s strategy research, those expectations will make it more difficult for foundations to act independently and strategically.

The challenge of communicating the potential strategic role of foundations in society arguably goes beyond presenting the stories and being accountable; it requires changes in the fundamental way the public views foundations as philanthropy.

Among other actions, this will take a sustained, effective communications campaign; PAI is a much needed start.

Bob Hughes is an independent consultant on strategy and organizational learning in health and philanthropy.

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Disclaimers and Disclosures: The views expressed in the CEP blog by guest bloggers are entirely their own and do not necessarily reflect the opinions of the Center for Effective Philanthropy.

Déjà Vu (or 1969) All over Again?

Wednesday, March 10th, 2010

 That faint grumbling sound you hear about foundations comes from all over, but recently, more and more of it is emanating from Washington, D.C.  Sonal Shah, head of the White House’s Office of Social Innovation and Civic participation, in January took foundations to task for being risk-averse. Senator Charles E. Schumer, (D-NY) last year stated that “The need for philanthropy is greater than ever in this weakened economy, and we should be encouraging foundations to increase their charitable giving.”

Granted, this is a far cry from the rolling thunder of dissatisfaction led by Congressman Wright Patman, Democrat from Texas, during the 1960s, which led to provisions affecting foundations in the watershed Tax Reform Act of 1969.  And, in this age of anti-big government fury, it is easy to dismiss such Administration and Congressional calls as mere posturing by the discredited denizens of Weimar-on-the-Potomac.

Such a dismissal of this winter of Washington’s discontent with foundations would be a mistake, for one very big reason.  Over the past year, the wave of populism epitomized by the Tea Party movement has grown to tsunami proportions, and the criticisms of foundations in Washington may well be the equivalent of the ominous stillness before the wave washes in. And, sorry to say, most foundations are, figuratively, lolling on the beach. 

The Tea Party movement, of course, is a motley collection of malcontents, a certain number of whom are unsavory to the highest degree:  racists, nativists, homophobes, and xenophobes.  These elements lead many decent people to dismiss the Tea Partiers, en masse, as haters and wack jobs.  This is neither accurate, nor wise, for many in the movement are populists who are neither Klansmen nor crazy, but who are mad as hell about the federal government in particular and—this is crucial for foundations—institutions in general. 

When the Tea Partiers helped Scott Brown to victory in the Massachusetts Senate race, thus taking a seat that the Democrats had held long before the current President was born, it provided a rude awakening to politicians of both parties.  Both Democrats who had dismissed them as the lunatic fringe, and Republicans who had thought they could co-opt them, now realized that this movement was demanding that establishment politicians dance to their populist tune.  

Consequently, we have already seen leaders, from President Obama on down, begin to stake out populist positions, from taxing the banks to gutting the budgets of certain federal government departments. These attempts to placate of the torches-and-pitchforks sensibility will only increase as we approach the November elections.

Once the politicians run out of governmental targets to flog, you can bet that they will turn to other institutions.  Large nonprofits, especially those that pay their chief executives well, are already in the crosshairs.  Maybe foundations will escape the wrath of the populist movement.  Perhaps the sheer lack of familiarity that even the best-informed Americans have with foundations, discussed in my last post, will allow foundations to escape unscathed. 

Evidence suggests, however, that foundations will not be so lucky.  In Michigan, for example, the ambitious Attorney General, Mike Cox, took aim at the Ford Foundation a couple of years ago, threatening legal action on the grounds that the Foundation, which was established in Michigan in 1936, was making an insufficient number of grants in its ancestral home. Ford grants to Detroit rose from $350,000 in 2002 to $5,730,000 in 2008, and Mr. Cox, mollified, stepped back from the legal brink. 

Should politicians decide to sacrifice foundations upon the altar of populism, they will find a target-rich environment. Consider the following facts.  Most foundations pay out about 5 percent of their net asset value, an amount that many consider to be parsimonious even in good times.  Most foundations have cut back on payouts due to the market meltdown, which makes good financial sense, but seems, to people who are hurting or angry, to be the unkindest cut of all. 

Foundations turn down far more organizations than they fund, which means that every day, they make more potential enemies than potential friends.  Most foundations do little or nothing to train their employees, which virtually guarantees that applicants, and even grantees, will occasionally be treated unprofessionally.  Most foundations do little or nothing to improve their processes and “customer satisfaction,” which leaves the people with whom they interact often frustrated and angry. 

Naturally, if politicians come after foundations in order to appease the Tea Partiers, foundations will defend themselves as vigorously as they can.  To put it bluntly, however, foundations should not expect to have many friends standing with them on the ramparts.  The field is widely perceived as ungenerous, unapproachable, unreasonable, unprofessional, and unaccountable.

Moreover, it suffers from the Willie Sutton problem:  foundations are where the money is.  If Congress, in its infinite wisdom, decided that revenue enhancement (and populist appeasement) could be achieved by doubling or tripling the excise tax paid by private foundations, does anyone truly think that there will be a groundswell of support for foundations as they resist such proposals?

A growing number of foundations have been taking their business more seriously, by sending their program officers to be trained by The Grantmaking School, and by commissioning Applicant and Grantee Perception Reports from the Center for Effective Philanthropy. 

Encouraging as this movement is, it is as yet a mini-movement, its participants amounting to less than 1 percent of the U.S. foundation population. So let’s hope that the populist anger and political posturing pass the foundation world by this time. 

A decade or two from now, the foundation world will be better-positioned to respond.  For now, however, they would be well-advised to pray that it is not 1969 all over again.

Note:  My friend William A. Schambra with whom I almost never agree, published a viewpoint article in the February 21 Chronicle of Philanthropy that, to my surprise, advances many of the same arguments.  

Joel Orosz, PhD, is the Distinguished Professor of Philanthropic Studies at The Dorothy A. Johnson Center for Philanthropy and Nonprofit Leadership at Grand Valley State University.

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Disclaimers and Disclosures: The views expressed in the CEP blog by guest bloggers are entirely their own and do not necessarily reflect the opinions of the Center for Effective Philanthropy.  

The Foundation: An Abiding American Mystery

Wednesday, March 3rd, 2010

This posting’s headline, of course, was inspired by the title of Joel Fleishman’s celebrated book, The Foundation:  A Great American SecretFleishman got it half right, at least according to a recent report by Harris Interactive for the Philanthropy Awareness Initiative (PAI), which suggests that foundations are—even among the best-informed Americans—a mystery beyond fathoming.  This is a finding that should worry all of those who believe in the power, or at least the potential, of foundations to improve the lives of people.

The findings of the PAI survey are, if not shocking, at least depressing.  Only two out of ten people surveyed could identify an example of how a foundation has affected their community, and fewer than four in ten could even name a foundation on the first try.

What goes beyond depressing to the realm of scary is that the respondents are not the fluffy-craniumed participants on Jay Leno’s “Jaywalking” segments, but rather what PAI calls “engaged citizens.”  Engaged citizens are the 12 percent of the adult population who hold leadership positions, either staff or volunteer, with organizations working on community or social issues.

If foundations are a secret to more than 60 percent of these people, imagine what an abiding mystery they must be to the “disengaged” 88 percent of our adult population!

It gets worse.  While most of these engaged citizens can’t name a foundation or think of a way a foundation has affected their community, they do have high expectations of foundation performance.  More than three out of four say their communities would suffer without the work of foundations, and nearly eight in ten want foundations to focus grants on finding new and better ways of solving problems.  And nine out of ten believe that it is important for foundations to accept responsibility to serve the public.

So, to summarize, even the best-informed of our citizenry know very little about foundations or their work, but nonetheless have high expectations of what foundations should be doing to help their communities.

If one thinks that foundations are capable of doing much, but one also thinks that they are doing very little, there is a definite disconnect.  The PAI survey does not suggest that such a disconnect has yet inspired the highly engaged respondents to grab their torches and pitchforks, but it does raise the question of whether an unaddressed gap between what is expected and what is delivered might turn “highly engaged” citizens into “highly enraged” citizens.

There are two possible explanations for the cognitive dissonance highly engaged citizens experience when considering foundations.  Either foundation performance 1) has been lousy, or 2) has been effective, but not well communicated, either of which would explain the perceptions of trifling impact.  Fortunately for foundations, the respondents seem to believe the latter:  nearly 90 percent think foundations should be more open with the public about their activities, mistakes, and lessons learned.

If ever there was a wake-up call to foundations to do a better job of sharing their wins, losses, and learnings with their natural allies in the social sector, the PAI survey has rung it up. There is no guarantee, especially in these straitened economic times, that engaged citizens will continue to blame the gap between their perceptions of high foundation potential and low foundation performance upon ineffective communications.

In fact, it seems likely that, sooner or later, the conclusions will shift from “they’re doing a lot, but don’t tell us about it” to “they don’t tell us much because they aren’t doing much.”

True, communicating good news is not easy, but in this age of viral marketing, there is no excuse for the good work of foundations to be an abiding mystery among even the best-informed citizens.

If that omission is not corrected, and soon, foundations may pay a big price the next time they need public support, whether to buttress their funded programs or to defend themselves from misguided regulatory efforts.

The time to make friends is not after the bar fight has begun.  For foundations, friend-making time is now.

Joel Orosz, PhD, is the Distinguished Professor of Philanthropic Studies at The Dorothy A. Johnson Center for Philanthropy and Nonprofit Leadership at Grand Valley State University

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Disclaimers and Disclosures: The views expressed in the CEP blog by guest bloggers are entirely their own and do not necessarily reflect the opinions of the Center for Effective Philanthropy.