Performance measurement has long been difficult for nonprofit organizations:
Social outcomes are notoriously difficult to measure. For grantmaking
foundations, the challenge is greater still. Typically, grantmaking
foundations accomplish much of their work indirectly, by funding
nonprofit organizations that seek to affect social change. A lack
of accessible data compounds the challenge. Evaluations that seek
to assess the impact of specific grants or programs are frequently
less than timely and can be difficult to aggregate into overall
foundation performance.
Thus, foundations often rely on metrics such as administrative
expense ratios or investment performance. These are important measures,
but they do not offer sufficient insight into the overall performance
of a foundation against its social impact goals – nor do they
answer the simple but elusive question, “How are we doing?”
Our first major research initiative, the Foundation Performance
Metrics Pilot Study, funded by The Atlantic Philanthropies, The
David and Lucile Packard Foundation, and Surdna Foundation, addressed
the issue of overall foundation performance assessment through in-depth
research on both current practice and opportunities for new methods
of assessment. The study resulted in two reports, Toward
a Common Language: Listening to Foundation CEOs and Other Experts
Talk About Performance Measurement in Philanthropy (2002), and
Indicators
of Effectiveness: Understanding and Improving Foundation Performance
(2002).
Indicators of Effectiveness: Understanding and Improving Foundation
Performance contains a framework
for assessing performance, which suggests that foundations ought
to track indicators that inform their understanding of the social
benefit they have created relative to the resources they have invested.
We also continually seek to highlight practices of individual foundations
that we believe may prove instructive to other foundations. See
our case study, Assessing
Performance at the Robert Wood Johnson Foundation: A Case Study
(2004).
For more information, contact Vice President – Research Lisa
R. Jackson, PhD.