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Reader Reactions:
There has been much debate on the
issue of type of support. We aim to inform this debate with data,
and we have invited several practitioners and researchers to share
their reactions to our report. We will post these as they become
available. To provide your reactions, click
here.
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Robert E. Eckardt |
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Senior Vice President for Programs and Evaluation,
The Cleveland Foundation |
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Kristen Kidder |
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Executive Director, The Thomas-Dale District
7 Planning Council |
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Paul Shoemaker |
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Executive Director, Social Ventures Partners
Seattle |
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John Weiler |
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Senior Program Officer, The F. B. Heron Foundation |
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This
report provides important information on the relationship between
types of support—program versus operating—and the
partnership of grantee and grantor. It suggests that
this issue might be more complex than we have been positioning
it: less of an “either or” and more of a “yes,
but” kind of question. Grantees seem to value a kind of
predictability in their relationship with grantmakers more than
any particular kind of support, combined with recognition of
the true cost of doing business. Program support which advances
key organizational needs—and includes sufficient dollars
to recognize overhead—is welcome. Where we get into trouble
seems to be when neither side listens well—when foundations
push organizations to undertake projects that lead to mission
creep or organizations apply for funds that don’t advance
core mission accomplishment. We also create issues when we aren’t
willing to recognize and pay for the whole cost of a project.
Here we are both short-sided and pound-wise and penny foolish.
The report also raises important questions about how many small
grants foundations make. This too is a complicated question.
Foundations, particularly those with a focus on a single community,
are part and parcel of that nonprofit community. They don’t
exist outside it. Often their mission includes some language
that recognizes the range of roles that non-profits play—from
trying to have impact on major policy issues to supporting struggling
people in need. Certainly this range is true within the funds
established by donors at community foundations. This suggests
the need for a range of responses—including some ability
to provide small grants quickly for opportunities or challenges
that arise. However, as the report suggests, we all need to
consider periodically if we have the balance right and whether
the size (and number) of grants we make best help us—and
our grantees—accomplish our missions.
I hope this report by CEP will encourage more dialogue about
the relationship of type and size of support. But I hope it
is with a more nuanced approach that brings mission accomplishment—for
both grantee and grantor—more fully into the discussion.
- Robert E. Eckardt, Senior Vice President for Programs and
Evaluation, The Cleveland Foundation
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| The Thomas-Dale
District 7 Planning Council (D7) is a small neighborhood based
nonprofit focused on citizen participation and community empowerment.
Our organization has been in existence since 1970, and began
as a grassroots kitchen table venture by some neighbors interested
in making a difference in their community. By 1975, the City
of St. Paul, MN had recognized the value of having such neighborhood
organizations in place to help facilitate citizen participation
in a variety of public processes. At this point the City decided
to formalize a system of District Councils, and “create”
some in areas of the city without them. With this formalization
also came some funding and contracts with the City to do citizen
participation and crime prevention
work in our respective areas of the city.
The D7 area includes four neighborhoods, with about 5500
households, and about 17,400 residents. Our area has been
an immigrant gateway in the City of St.Paul for over 150 years,
and consequently has fairly constant issues relating to language
and cultural barriers, as well as a high concentration of
poverty (approximately 35% of our households) and the highest
concentration of children in the City (almost half of our
population is under the age of 20). Currently our demographics
include about 40% Southeast Asian, 25% Caucasian, 23% African-American,
10% Latino, and 3% “other.”
D7’s annual revenue & expenses in 2006 were about
$175,000. Of this amount, close to 55% came in the form of
various contracts with the City, and about 40% came in the
form of foundation grants. The other 5% came through a mix
of individual donations, small corporate gifts, and higher
education institutions (to support paid internships with our
organization).
Of the foundation grant monies we received in 2006, about
53% were for general operations (from one foundation), and
the other 47% were for various program efforts (from five
foundations). In terms of our overall finances, foundations’
general operations grants supported about 21% of our total
year’s expenses, and foundations’ program grants
supported about 19% of our total year’s expenses.
In response to why foundations continue to provide a high
number of relatively small, short-term grants, one can identify
two primary concerns that may be influencing the decisions
of trustees at foundations. On the one hand, there are issues
with regard to how well the trustees can trust the grantees
to use and track the foundation’s dollars wisely. This
uncertainty with regard to trust easily leads to the perceived
need to focus resources on very specific, quickly measurable
outcomes in order to communicate the desire for accountability
from the grantee. Unfortunately this kind of measurement often
reflects more a measuring of activity rather than a measuring
of meaningful outcomes, because few deep outcomes are actually
achieved in a year’s time. On the other hand, there
is a desire to spread resources broadly in order to provide
opportunity to access those resources to many organizations,
as well as to diversify where the grant funds are allocated
to minimize the risks associated with trusting larger percentages
of grant funds to fewer entities. There is also the dynamic
of trustees coming to the table with their own preferences
for who or what to fund, and the need to incorporate those
preferences into the grantmaking process.
In terms of deciding on what type of support, programmatic
or operational, to provide, foundations need to understand
both the direct and indirect ways the grant funds will impact
the outcomes the foundation is trying to achieve. There are
instances in which program support is given to get a program
started, and to get the bugs worked out of the program, but
once the program is ready to be institutionalized at the grantee
level, the program support is no longer available –
even though the funder has identified that the program is
achieving the desired outcomes and is valuable to continue.
From the grantee’s perspective, this is really a head-scratcher.
Why did the foundation support the program through the development
phase without having any plan for how the program could be
continued? Simply identifying that that is the task of the
grantee is unacceptable because it is very difficult to find
funders interested in funding existing programs. This cutting
loose of viable programs puts the onus on the grantee to “reinvent”
the program for a new funder – and possibly to choose
to let the organization’s mission creep a little to
do it.
Focusing energies on optimal alignment of foundation and
grantee goals seems to be a worthwhile endeavor. Perhaps there
is a need for a new paradigm that allows for “emerging
relationship” grants, “deepening relationship”
grants, and “established relationship” grants
to be made. The emerging category would consist of primarily
small, short-term program grants and would provide an opportunity
for the foundation and the grantee to get know each other
and to build trust. The deepening category would provide for
increases in grant sizes and/or durations, as well as additional
funds made available to assist the grantee with organizational
development needs. The established category would be for on-going
larger grants to grantees who have worked with a foundation
to establish a relationship characterized by accountability,
integrity, and trust. Obviously, all of these categories would
be impacted by turnover and strategic changes to mission and
program at both the foundation and the grantee levels. However,
a paradigm along these lines might provide a good strategy
for protecting against mission-creep, and honestly adhering
to the achievement of common goals over time. Money is only
one asset that a foundation has at its disposal to invest.
It also has time and heart.
D7 has appreciated being included in this study. Thanks for
asking!
- Kristen Kidder, Executive Director, The Thomas-Dale District
7 Planning Council
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| As I
read CEP’s most recent top-notch research piece, In
Search of Impact, I was scribbling lots of notes in the
margin. In short, I see a number of potential problems
and flaws in the perspective of foundations about the issue
of program / operating support. We are going to have to collectively
begin to make significant changes in the whole structure of
the nonprofit capital market if we are to see our nonprofit
partners become more effective at addressing society’s
problems.
Let me start with a few important notes – my comments
are not meant to indicate that Social Ventures Partners (SVP)
has been perfect on this issue because we haven’t. Nor
is it to suggest that accountability and outcomes aren’t
important because they absolutely are. So that you know where
I am coming from, SVP is a network of engaged donors that
brings together nonprofits and philanthropists to learn from
each other and build capacity for positive community impact.
Partners from diverse backgrounds pool their financial contributions
and skills to provide more resources to nonprofits and produce
greater results. Partners currently support programs in K-12,
early childhood, out-of-school time and environment. We are
now over 240 Partners, each contributing $5,500 annually to
fund and work with over 20 children's, education and environment
organizations. www.svpseattle.org. Several years ago, we made
the decision that all of our grants would be 100% unrestricted
funding.
There are four general flaws in the current perspectives
of funders about operating vs. program support –
1) Definitions – at the ground floor is the fundamental
inability for anyone to clearly, consistently, accurately
define and therefore measure what exactly constitutes “operating
expenses” or “overhead” or “administration”
or whatever you call it. There are no FASB or IRS standards,
the way various nonprofits define and report is widely disparate,
and we know empirically that a segment of nonprofits simply
doesn’t report any expenses as “overhead”
on their 990’s at all.
When I discussed this whole issue with the Director of one
of our local nonprofit investees, she said simply “we
have grown large enough and have enough experience that we
know how to position grants and move funds around to avoid
calling most of our expenses overhead.” She is, by the
way, an effective and respected Director. The larger and more
savvy the non profit, the more they are able and know how
to play a “shell game” with their grant funding.
If you can’t define the category in the first place,
why do we fund that way it at all?
2) Focus – Our funding is one of the most significant
influences on the behavior and priorities of nonprofit organizations.
By putting such a priority on overhead / operational spending
as a criterion for success, we are telling our grantees to
focus on the means, not the ends. If we told them that their
outcomes were the priority, then they would focus more on
that. Further, a CEO is quoted in CEP’s report as saying,
“Unrestricted support is more comfortable on the grantee,
but less demanding … it is unusual to find a grantee
that naturally collects this data in a meaningful way.”
A large reason they don’t is because we tell them to
focus on expenses, not results.
3) Accountability – Related to focus is the issue of
ultimate accountability. There has to be accountability, but
to what? Again from the report, a CEO says, “only through
the provision of program support can foundations responsibly
track the use of grant dollars – and connect their funding
to the achievement of specific goals.” Another CEO suggests
that “program support … provides more clarity
… in terms of performance and impact.” The irony
in those statements is that by using operating / overhead
expense to measure effectiveness, we are not connecting funding
to goals or impact at all! The only way to responsibly track
our grant dollars is to ask the grantee to assess the ultimate
impact and outcomes of their work, i.e. the ends, not the
means. Program / overhead spending is trackable (with the
caveat of #1 above), but it tells us little about impact.
There is another irony at work here for anyone that has worked
in the private sector or at a funder. When an investor buys
stock in a publicly traded company, they don’t get to
tell that company where or how to spend that money and if
they did, it would be disastrous. And does anyone external
to a foundation Staff and Board tell us how to spend our funds
and on what? The difference, of course, is that there is no
single measure like profit in the nonprofit world, but that
doesn’t change the fundamental point that funder-designated
grantmaking puts nonprofits at many significant disadvantages
in terms of optimally allocating its resources.
4) Mission Fit – “We are giving operating support
to organizations when their core mission is important to us
in achieving our goal,” one CEO says. There is no argument
with that statement, but the question would be, what grantees
do any of us ever fund that are not core to our mission or
that aren’t aligned with our goals? I don’t know
of any funder that has so much money that it can now fund
nonprofits that are not aligned its goals. Further, there
is also a comment that “concerns about grantee dependence,”
as another CEO put it, lead to program support. It’s
not clear why operating vs. program funding would make any
nonprofit more or less dependent. In fact, if one argues that
operating funding allows a nonprofit to better build its capacity,
it should make nonprofits less dependent.
As I said above, no one, including SVP, can claim piety about
its funding practices. My intent here is to provoke and invite
dialogue. The points above don’t even address the positives
of unrestricted funding for nonprofits and those benefits
are significant – more flexibility, improved responsiveness
to current community conditions, less accounting work, higher
priority on outcomes and impact, etc. And further, there are
many other facets of the funder-grantee relationship that
need to be examined – term of the grants, size, degree
of reporting requirements, etc.
It seems to me that where the “rubber hits the road”
here is in the foundation board room when the staff walks
in and the trustees say “what did we get for our money?”
It’s a fair and good question. Unfortunately, in our
need to have an answer to that question, we are focusing on
the wrong things and in turn focusing our grantees on the
wrong things. We are asking the right question, but getting
the wrong answers.
- Paul Shoemaker, Executive Director, Social Venture Partners
Seattle
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| I
agree with Mr. Eckardt that CEP’s report should help move
the dialogue on program vs. operating support beyond “either/or”;
I would offer “necessary, but not sufficient” as
an alternative paradigm regarding core support.
I found the most compelling part of the report to be Figure
7, which charts grantee ratings of impact on their organization
against the type/size/duration of the grant relationship.
The top six places are occupied by different size/duration
combinations of core support grants; the top restricted grant
combination is in seventh place. Almost every combination
of core support ranks substantially above every comparable
combination for restricted grants. My conclusion from this
data was different from CEP’s; it seemed to me that
core support is preferred by grantees, although size and duration
of grants clearly also matter to them. Hence, “necessary,
but not sufficient.”
CEP’s analysis of its grantee database also revealed
another helpful statistic that explains an important dimension
of how core support builds stronger grantees—on average,
grantees find each restricted grant 50% more costly to administer
than each core support grant. As foundations consider how
(or whether) to support the overhead of grantees, we should
also consider how the type of support we provide may affect
this indirect rate.
Kudos to CEP for a timely, insightful and provocative report!
- John Weiler, Senior Program Officer, The F. B. Heron Foundation
John Weiler is the author of “Core
Support.”
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